By Roberto Hugo Gonzalez
As originally published in Texas Border Business newsprint edition October 2018
Bridgepoint Insurance Agency and Permit Center, LLC. is a company that operates multiple locations in the Valley. José Jiménez is the Permits and Insurance Manager and handles American and Mexican commercial trucks. He said that all the Mexican trucks entering the United States and the American trucks entering the United States need this service.
The company has been in the market for 25 years, they specialize in Public License and Registration Services. Customers can renew or apply for vehicle registrations, also, Bridgepoint offers services to commercial trucking agencies all the permits, insurance and qualifications to keep trucks on the road. They also feature all types of insurance plans, from international travel, and auto to homeowners, RV, and more.
Bridgepoint Insurance has an office in Hidalgo, McAllen, Mission, and one in Progreso, Mexico. José told Texas Border Business that in two months, they will open a new office in Donna.
Who are your customers?
José: Well that depends on what we do. Commercially they are mostly Mexican customers with Mexican trucks crossing to the United States to deliver goods. We provide them with insurances to pass to the United States, and we arrange all the permits required by the Department of Transportation needed in this country. On top of that, we provide permits to local American transport companies that move all across the United States.”
Also, they provide license plates; and renew them for a list of customers they service. “We renew the license plates, we do ownership changes, we do NAFTA permit plates, and much more,” he said.
What makes you stand out from your competition?
José: “Our customer service and promptness.”
So, when someone decides to become your client, and you do all the license plates and permits for them, that person now becomes a part of your database. You know when those expire, so you can renew everything for your customer?
José: “That’s correct. We have trained personnel in charge of verifying every date of renewal of every customer we have.”
They should not let it expire, correct?
José: “Yes, they must not let their permits expire because… it could be a big problem. If the trucks are Mexican, then they can’t cross anymore, and they will be stopped at the border. That is why we need to be aware of every date and keep up to date every time.” Currently, the company operates with 41 employees, but soon, when a new Bridgepoint office in Donna opens they will be 55.
Do you have any other message for Texas Border Business readers?
José: “I would invite them to visit, or if they have any question they can get in touch with us, the office’s phone number is 956-683-9400, and the website is www.bridgepointinsurance.com.”