One-stop-shop aims to provide convenience and service
Texas Border Business
MCALLEN, TEXAS – South Texas College’s Division of Nursing and Allied Health (NAH) is spread out over two buildings in Southeast McAllen but soon students will have a centralized location to handle program advising, course remediation, clinical affairs and more.
NAH Project Manager Ana Karen Castillo explained why this new location will become so important for the students in the division.
“Our Student Success Center is important because it’s a one-stop-shop for all our prospective students and also our current students to get NAH program admission information, remediation resources and also their clinical clearance questions answered,” she said.
Prior to the remodeling of the space students went in different directions to get answers, now NAH hopes to offer everything in one area.
“They had to go all over the place,” she said. “We had staff in different offices throughout the building. And it created more of a chaos for students who needed to have their questions answered, now, having a centralized space for staff it creates a more welcoming atmosphere for the students. It’s more of a beacon of resources for them. The Nursing and Allied Health division is big on student success and having this space really helps to embody what we stand for.”
Nursing and Allied Health is in two buildings, the Student Success Center will be in Building A (NAH East).
Castillo said even though this unit is different from STC’s Student Services locations, they wanted to utilize some of the design aspects for a sense of continuity for students.
“The nursing and allied health didn’t have a student success center before so this is the first time we’re going to have an area that has all of these resources in one place,” Castillo said. “But we still wanted our design to mimic our student services space. Sometimes people don’t understand the difference that these spaces have. Our success center is geared more toward NAH program advising and remediation, clinical affairs compliance. It continues that flow with our student services suites which are more geared toward general admissions, financial aid, cashiers, counseling.”
Castillo reiterated why these NAH-specific facilities are so important to keeping the students at that campus on top of their studies and programs.
“Since our division programs are accredited by different agencies/boards they also have certain admission requirements that we need to follow,” she said. “That’s why our division has its own specialists. They’re involved with the program’s requirements, our remediation specialists have a close relationship with all programs to ensure students have the resources that they need, and our one-on-one our clinical affairs specialists have direct contact with the hospitals and clinics, so our staff is in constant communication with these sites.”
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