Celebrating Triumph Together: The Emboy and Valley International Airport (VIA) teams, guided by the steadfast leadership of John James, Kevin Ward, Rachel Alanis Carmichael, and Van Doin, revel in their hard-earned victory. Their collective efforts in operational excellence, customer satisfaction, teamwork, and relentless pursuit of growth have secured the coveted cup. A symbol of their winning streak, the cup is a testament to what collaborative dedication can achieve within the competitive sphere of the American Airlines network. The cheers of success ring loud, but the determination to continue this journey is even louder. Photo by Roberto Hugo González

The Harlingen Envoy Team: A Closer Look at Success

The senior Vice President of customer services for Envoy, Mr. John James, has painted a vivid picture of the operational dynamics of the ground handling team at Valley International Airport (VIA) Harlingen, which is part of the American Airlines network.

Texas Border Business