Texas Border Business –
April 2nd was a favorable day for locally owned and operated Core Business Solutions. They celebrated the launch of their new website www.cbs-tx.com and the opening of their new network operations center (NOC) with a well-attended ribbon cutting conducted by the Pharr Chamber, and they received their industry’s highest award – Pros Elite 100 certification.
Core Business Solutions has provided the Rio Grande Valley and Laredo areas with office efficiency solutions for 12 years. The company offers and services office equipment such as copiers, printers, telephone systems, computers, shredders, and mailroom equipment.
In addition, the company’s IT division provides managed network services – their highly skilled and certified IT technicians act as a company’s IT staff, providing a client business with a team of skilled professionals for less than the payroll cost of a single IT employee.
Pros Elite 100 is the organization that wrote the book on the digital imaging industry (copiers & printers). Their benchmarks are used throughout the industry to set minimum standards of performance and determine the health of a company.
The organization also works with manufacturers, vendors, and customers to identify the top performers within the industry. Those standouts are then subjected to a rigorous audit process of every aspect of the business for efficiency, consistency, and most importantly, customer satisfaction. A company passing this test is certified as a Pros Elite 100 member for one year, and must re-earn that designation each year.
Steve Rolla, the president of Pros Elite, presented the award to David Armstrong, president of Core Business Solutions. Rolla stated “Unlike many awards, the Pros Elite 100 designation cannot be bought, sought, or applied for … of the approximately 2,800 office imaging companies in the United States, only 69 companies have achieved this status, so Core Business Solutions has joined the top 3 percent best imaging companies in the country – the Pros Elite! To have achieved that designation is a testament to the hard work and uncompromising quest for excellence of the Core Business Solutions team.”
David Armstrong, receiving the award on behalf of Core Business Solutions, was quick to point out the hard work of his team. “We have spent 12 years striving to be the best at what we do, and it has been a tough commitment, but we found as we strove for excellence and the word spread, it attracted the best people in the industry, which helped us then reach another level.” He continued to say, “ We benchmark against companies throughout the industry, and I don’t hesitate to call dealers in New York, Dallas, Minnesota, wherever the best may be, to ask them what they do to help them achieve success in different areas of the business. I have even flown to their dealerships to see first-hand their NOC or dispatch center and learn from the best so I can replicate it here.”
Core Business Solutions is headquartered at 4014 N Jackson Rd. For a full overview of their products and services visit their superb website, or schedule a tour of their facility and well-stocked showroom. TBB
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